San Francisco’s Plan to Reduce Homelessness

The City’s goal of reducing the number of unsheltered residents draws a clear distinction between two categories of people experiencing homelessness— people living on the streets (“unsheltered”) as well as those in shelters (“sheltered”).

When coupled with a pathway to long-term housing, shelters offer an important stepping stone to stability. A safe place to sleep can provide a critical respite from the mental and physical strain of living on the streets. As illustrated in the next section, it is important to expand the number of permanent housing opportunities to ensure that the shelter system does not get clogged.

• 5-year shelter goal: This goal is from the City’s strategic plan. The total goal listed of 4,575 beds is based on the City’s strategic plan goal to add 1,075 shelter beds to an estimated 3,500 starting beds.
• Progress on shelter beds: These data come from HSH’s shelter inventory dashboard. Visit that resource to learn more about what is included and excluded in these data. Note that the shelter dashboard may not include every shelter bed that will be counted to reach the City’s strategic plan goal (for example, it does not include privately-funded shelters).
• Shelter vacancy rate: These data come from HSH’s shelter inventory dashboard. Visit that resource to learn more about what is included and excluded in these data.
• Historical shelter bed inventory: These data come from the Housing Inventory Count and are reported to HUD once per year. This total includes the number of beds available in Emergency Shelters, Safe Havens and Transitional Housing and may not reflect the exact same inventory as the City reports for its own purposes. Increases and decreases near 2020 reflect changes due to COVID-19.

Housing Placements:

Due to the shortage of affordable housing in San Francisco, people with low incomes are often forced to pay rents that exceed what they can afford. Ultimately, a percentage of these people lose their housing and become homeless. While many people are able to quickly find new housing for themselves and their families, others do not have the financial resources and social assets to do so and require help. Nonprofits, including some funded by Tipping Point, play a critical role in securing housing for people experiencing homelessness. To achieve the 30,000 housing placements goal, it is critical that the City provides a range of housing options because an intervention that works for one person might not work for the next. These options may include Permanent Supportive Housing, housing vouchers that help cover a portion of rent, and other forms of rental assistance. Last fiscal year, about 2,600 people were placed into housing through the City’s Department of Homelessness and Supportive Housing. Going forward, the City plans to include other types of housing placements in the total.

Housing Stability:

Simply placing people in housing does not equal success. It is important to ensure that when someone moves into housing, they have the resources to stay housed.

Experiencing homelessness causes a variety of life conditions which inevitably result in trauma. That trauma often becomes a risk factor to recurring bouts of homelessness. This is especially true for people who are living with a physical disability, have substance use disorders, or struggle with mental health issues. The stability rate is an important measure of the homelessness response system’s effectiveness.

Focus on Permanent Supportive Housing:

Permanent Supportive Housing (PSH) is a highly effective type of housing intervention for the most vulnerable people in our community. By combining deeply affordable units and supportive services, PSH strategies have a track record of success in San Francisco and throughout the county. Nearly four in 10 people experiencing homelessness in San Francisco have a disability, have been on the streets for a long period of time, and are excellent candidates for PSH.

There are roughly 14,000 PSH units in San Francisco, and the City has set a goal to add more units, along with other permanent housing options. Tipping Point is tracking PSH vacancy rates to ensure we are properly utilizing this critical recourse.

• 5-year housing placements goal: This goal is from the City’s strategic plan.
• Progress on housing placements: These data come from the Housing Placement numbers reported out monthly to the Homelessness Oversight Committee (HOC) in the HSH Director’s Report, which includes a delay in reporting prior months and may be adjusted retroactively. Note that future reporting from the City to calculate progress toward the 30,000 goal will include other housing placements not currently included in the Director’s Report. This will be updated as more data is made available.
• Note on Data: HSH recently released a Year 1 Progress Report of their strategic plan and reported 5,256 people exiting homelessness from July 1 2023 to June 30 2024. Please note this is due to the fact that, for this specific report, HSH reported on people, while this dashboard reports the number of households served. This dashboard will continue to report on households served each quarter, given that this is the data that HSH makes available on a quarterly basis. We will provide annual numbers when made available by HSH. 
• Historical progress on housing placements: These data come from the Housing Placement numbers reported in the HSH Director’s Reports. FY23 data comes from the September 2023 Director’s Report and FY22 data comes from the August 2022 Director’s Report.
• Note on Data: Total number includes placements from PSH, RRH and Problem Solving. Housing Ladder is not considered a true exit and these numbers are excluded from this data point. Visit the HSH website to learn more about these Homelessness Response System interventions.

• 5-year housing stability goal: This goal is from the City’s strategic plan.
• Progress on housing stability: These data come from HSH’s Year One Progress Report (July 1 2023 to June 30 2024). This number will be reported annually.

• PSH vacancy rate: This number is tracked in the HSH PSH vacancy dashboard. Visit that resource to learn more about what is included and excluded in these data.
• PSH vacancy rate goal: This goal comes from HSH’s PSH dashboard.
• PSH inventory progress: For current data, visit HSH’s housing inventory dashboard. Visit that resource to learn more about what is included and excluded in these data. Prior years’ data come from the Housing Inventory Count and are reported to U.S. Department Housing & Urban Development
  (HUD) once per year; HUD’s definitions and local definitions of PSH may not consistently align.
• Note on Data: Refinements to the PSH inventory tracking process are still underway at HSH. PSH inventory data may fluctuate between March – May 2024 as data improvement efforts continue. 

Building more housing alone will not solve San Francisco’s housing and homelessness crisis. We need to significantly increase the number of homes available to households with very limited financial means.

The State of California has required that San Francisco build a total of 82,069 new housing units, including 20,867 units for very low-income people, over the next eight years. This is part of the State’s Housing Element process, which identifies each county’s requirements to meet the housing needs of everyone in the community. Adding affordable units is a cornerstone of the San Francisco Housing Element which runs from 2023-2031. We will be tracking this goal closely with a focus on homes built to serve our neighbors who are very low-income. Households with a combined income that is less than 50% of the Area Median Income qualify as very low-income. For example, in San Francisco, a single adult making about $50,000 a year, or a family of two (such as a single parent and child) making less than $57,000 a year, qualifies as very low income. Given the urgent focus on ending homelessness, and understanding that the way to end homelessness is with housing, we encourage the City to prioritize building affordable units.

• 8-year very low-income housing goal: This goal is set forth in the Housing Element.
• Progress on very low-income homes: These data are submitted to Housing and Community Development (HCD) yearly and reported out on their Housing Element dashboard.
• Historical progress on new homes: Data on new homes by income category can be found in the City’s 2022 Housing Inventory report.

Tackling homelessness requires two things: helping people experiencing homelessness get housed and preventing people at risk of homelessness from losing housing in the first place. Simply put, progress is only possible when the rate of people finding housing outpaces the rate of people losing housing.

Preventing someone from losing their housing is more cost-effective than the amount spent to re-house someone from the street or a shelter. Not surprisingly, once someone loses their housing, the very things that lead to stability become significantly more challenging, such as gaining employment, remaining healthy, and connecting to family.  

The term homelessness prevention refers to a variety of services such as rental assistance, legal advice, landlord mediation, and/or helping a household find new housing if they need to relocate. In San Francisco, the Emergency Rental Assistance Program (SF ERAP) is available to provide financial assistance on a limited basis. The idea is that these funds will provide a temporary patch to keep someone housed at a moment when they might otherwise fall into homelessness.

The City’s strategic plan has a goal to deliver prevention services to 18,000 households over five years through programs like SF ERAP. As of July 2023, there was funding identified to help approximately 13,700 households with homelessness prevention assistance. In the City’s strategic plan, they have set the goal of increasing funding to help an additional 4,300 households. In addition to the number of households served, the City should also track and report on outcomes: how many of these households are actually prevented from experiencing homelessness.

• 5-year prevention goal: This goal is from the City’s strategic plan.
• Homelessness prevention progress: These data come from the monthly Director’s Report to the Homelessness Oversight Commission.
• Note on Data: HSH recently released a Year One Progress Report of their strategic plan and reported 8,235 people prevented from experiencing homelessness from July 1 2023 to June 30 2024). This is due to the fact that, for this specific report only, HSH reported on people while this dashboard reports the number of households served.  This dashboard will continue to report on households served each quarter, given that this is the data that HSH makes available on a quarterly basis. We will provide annual numbers when made available by HSH.
• Note on Data: Homeless prevention data is tracked by total progress, as both data sources are not broken out by year. This number includes prevention assistance funded and administered by HSH and MOHCD.

In its plan, the City commits to being guided by the expertise and recommendations of people with lived experiences of homelessness, particularly from communities of color. This is important because these people are the consumers of homelessness services, and know most directly what forms of services are more likely to lead to long-term housing stability. For example, Black and Latinx San Franciscans who disproportionately experience homelessness may be better served through programs that socially and culturally meet their needs.

As the City’s plan notes, “Because racism is woven into the structure of the systems that have produced housing instability and homelessness, racial equity is the common thread in every solution to homelessness.” The City’s first step is to report on baseline data about the current state of disparities in homelessness, with a focus on disparities in outcomes achieved by City-funded programs. The City has committed to issuing this report by January 2024, and we will be tracking its progress.

• Similar to the U.S. Census, HUD gathers data on race and ethnicity for the Point in Time count via two separate questions. Because of this, the percentages do not equal 100.
• Percentage of people experiencing homelessness in San Francisco by race & ethnicity: These data are taken from the Point-in-Time (PIT) count reports which HSH completes every other year. Please note that there was no PIT count in 2020 or 2021 due to COVID.
• Historical percentage of San Francisco population by race & ethnicity: These data come from the US Census Bureau DP05 charts.